INTERNATIONAL CUSTOMER SERVICE MANAGER

Azienda

AziendaADAMI & ASSOCIATI
Descrizione AziendaAdami & Associati è leader in Italia nella ricerca e selezione di personale qualificato. Ci occupiamo di cercare persone, di valutare manager e potenziali in crescita e di supportare i nostri Clienti nell'individuare e completare attitudini, potenzialità e capacità dei propri collaboratori. Rappresentiamo un punto d'incontro efficace tra candidati e aziende, per aiutare chi cerca una nuova opportunità professionale o una nuova opportunità a soddisfare al meglio le proprie aspirazioni professionali e le aziende a trovare in modo rapido ed efficace i migliori talenti disponibili.
Sito Webwww.adamiassociati.com

Posizione

TitoloINTERNATIONAL CUSTOMER SERVICE MANAGER
DescrizioneJob Description: The key challenge of this manager is to bring a very professional commercial service to a great diversity of accounts, agents and distributors, managing essentially all orders and deliveries. The key responsibilities are: – Establish a relationship of trust with all agents, distributors and direct accounts; – Monitor into the Microsoft Navision system; – Prepare all sales tools for agents and distributors; – Assist in the preparation of sales meetings and trade shows; – Inform agents, distributors and direct accounts about service policies; – Process all orders, confirmations, shipments and deliveries; – Inform trade partners about product specifics and availability to sell; – Process Sample and POP orders for agents and distributors; – Monitor all “vendor agreements” received from key accounts; – Handle all claims and returns; – Anticipate problem issues and manage them efficiently; – Assist credit department in collecting funds when accounts are past-due; – Organize internal reporting of bookings and sales; – Communicate and work on all matters of interest to other departments. The Candidate: You are familiar with the way an Export Customer Service department works, and you have several years of experience in a similar position. You will get ample support from the company to achieve your tasks. You need to be: – an excellent english speaker; – it would be appreciated if you also had a good control of the German language; – comfortable with computers in particular with Microsoft packages; – familiar with export logistics;; – detail-oriented and very analytical; – disciplined, reliable and punctual; – team-oriented; – a good communicator; and, it would be appreciated: – if you were familiar with Microsoft Navision software – if your experience had been in the clothing industry. Candidates who are in possession of the requirements, can submit their curriculum in Word format at: csm@adamiassociati.com
Sede lavorativaTERZIGNO
Tipologia contrattoindeterminato
AreaCUSTOMER SERVICE
Data inserimento17 ottobre 2017